Sudoku - Mind Puzzle Support

Thanks for playing Sudoku - Mind Puzzle! We're here to help if you have any questions, feedback, or issues.

Contact us at:

chillwithnafu@gmail.com

We typically respond within 24-48 hours.

Quick Tips

Frequently Asked Questions

How do I use Notes mode?

Tap the Notes button (pencil icon) to toggle Notes mode. When active, tapping a number will add/remove it as a small note in the selected cell instead of placing it as your answer.

What happens when I make 3 mistakes?

After 3 mistakes, the game ends. You can watch a short video to continue where you left off, or start a new puzzle.

How do I get more Undos?

You start each puzzle with 3 free undos. Once used, you can watch a short video to earn more. The first video gives 3 undos, the second gives 2, and subsequent videos give 1 each.

How do I reset my best times?

You can reset your game data by uninstalling and reinstalling the app, or by clearing the app's data in your device settings.

Why am I seeing ads?

Sudoku - Mind Puzzle is a free game supported by advertisements. Ads help us keep the game free for everyone while continuing to improve it.

Can I play offline?

Yes! Puzzles are generated on your device, so you can play without an internet connection. Some features like watching videos for hints may require connectivity.

What do the difficulty levels mean?

Easy: 38-45 clues, great for beginners.
Medium: 32-37 clues, a balanced challenge.
Hard: 28-31 clues, requires advanced techniques.
Expert: 22-27 clues, for Sudoku masters only!

The game isn't loading properly. What should I do?

Try closing the app completely and reopening it. If the issue persists, try restarting your device or reinstalling the app.

How do I report a bug?

Please email us with a description of the issue, your device model, and OS version. Screenshots are very helpful!

Why does the app ask to track my activity?

This permission allows us to show you more relevant ads. You can decline and still enjoy the full game - ads will just be less personalized.